Hayden's Portfolio & Case Studies

As a triple degree qualified expert (and an IR nerd!) I help executive teams navigate the minefield of Industrial Relations.

It’s been a busy few years and of recent, I’ve been breaking down the largest employment law changes in over a decade and providing easy to digest advice and pragmatic options.

My style is considered, relaxed and with a touch of humour.

I guided a large national employer with over 60,000 casual employees a year, with over 50 modern awards and many client EAs into framework with enhanced compliance and controls.

I have assisted a consulting firm with developing and finessing a method of analysing and visually presenting industrial instruments in new and easily understood ways for clients.

As a Certified Practitioner of Human Resources (CPHR), I help improve culture in both designing and running HR projects, typically involving compliance.

These include projects and frameworks to address Secure Jobs, Respect@Work, COVID-19, Policy Review, Pay Compliance and more!

As a consultant, I have helped grow the confidence of many HR professionals from a wide range of industries.

In house, I design and deliver training, workflows and resources to upskill HR teams to raise awareness for early escalation, reduce risk, enhance compliance and the employee experience.

While I enjoy raising the ER/IR Maturity of workplaces to prevent issues, I have a dab hand at working through challenging live situations.

Whenever available in house, I use case management systems in order to track employee issues.

With these insights, I can identify trends across times, divisions, managers and employees and use that information to build targeted strategies and training.

In both consulting and in-house, I have extensive experience in developing and delivering training to executives, managers, employees and fellow HR professionals.

As a senior leader, I am committed to creating safe, fun and engaging team environments.

With a track history of cultivating high-performing team cultures, where we collaborate, celebrate and make new memories along the way.

I’m a nationally accredited mediator and professional member of the resolution institute.

I have grown services for ER Departments in the past, and I have transformed ER Teams between different service delivery models.

I advised, developed, project managed & successfully delivered a national, all employee vaccination policy and project in a complex, changing environment.

It was a contentious, technical, personal and novel situation with many stakeholders (incl. unions) with no well trodden path to follow.

I delivered to a high standard with total litigation cost < $5,000

With consulting and in-house, I’ve provided tailored strategies, drafted enterprise agreements, performed BOOT analysis and handled procedural matters before the Commission.

I have been an employer representative of a peak industry body (RSCA) and have lobbied to government in relation to my employer and in contributions to the peak body.

In particular I drafted and submitted Randstad’s submission in relation to the Victorian Inquiry into the On-Demand Workforce.

Both in consulting and in-house, I have represented clients and my employers for Unfair Dismissal, General Protections, Enterprise Bargaining.

I have also represented my employers in the Australian Human Rights Commission for discrimination claims.

Over the years, I have handled matters with the ETU, CFMMEU, ASU, TWU, AWU, AMIEU and SDA.

When in-house, my style is on fostering productive and sustainable relationships with the respective unions in order to facilitate better outcomes across the board.

I have been an IR mentor since 2021. Having benefited from a great mentor earlier in my career, I enjoy paying it forward